Refund Policy

At Vision Globex, we strive to provide quality products and services in Electrical EVs, Electronics, Home Needs, and Real Estate. This Refund Policy outlines the terms under which refunds or returns may be processed.

1. Eligibility for Returns and Refunds

• Electronics and Home Needs products may be returned within 7 days of delivery, provided they are unused, undamaged, and in their original packaging.
• Defective or damaged items must be reported within 48 hours of delivery for replacement or refund eligibility.
• Electrical EVs and Real Estate services are non-returnable and non-refundable once the order/booking is confirmed.

2. Non-Refundable Items

• Opened or used products (except in the case of defects).
• Customized or specially ordered items.
• Services related to Real Estate or EV bookings after confirmation.

3. Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original method of payment within 7–10 business days.
• If you have not received your refund within this period, please contact your bank or payment provider, as processing times may vary.

4. Shipping Costs

• Customers are responsible for paying their own shipping costs for returning items unless the return is due to our error or defective products.
• Shipping charges are non-refundable.

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us with order details.

6. Contact Us

If you have any questions about our Refund Policy or need assistance with a return, please contact us at:

Email: vnagesh2023@gmail.com

Phone: +91 9493813814